Custom post type for Approaches.

SUPPORT

We understand that adopting a new application doesn’t happen overnight, so we will support you past go-live For all our Quickstart, we offer 2 week post go-live support at no cost to ensure a smooth go-live while you get used to the new application.

TRAINING

Once your community is deployed, we provide training and support on communities, including administration, moderation, and user setup. We also provide a community user guide with screenshots on how to use the community.

DEPLOY

The configurations will be tested for different use cases. After successful QA, configurations in the sandbox will be moved to the production environment through changesets. Post deployment, configurations will be validated in the production environment to keep the application ready for users.

REVIEW

At multiple points in implementation, we provide demos of configuration for your review and feedback. During the demo, we will also emphasize how the application can be used by different partner user roles. Based on the feedback received, configurations are adjusted.

CONFIGURATION

Based on the requirements, our consultants will configure Community Cloud to get you faster results. We ensure that the UI is optimized to provide the best experiences for your users to increase adoption and ROI. The configuration includes basic setup, customizing standard templates, exposing Salesforce objects and ensuring data security.

DISCOVERY

Our certified consultants will facilitate requirements gathering sessions to learn about your business and processes. Through a quick iterative approach, we will capture requirements around what customizations are needed to support your community goals and objectives.

SUPPORT

We understand that adopting a new application doesn’t happen overnight,so we will support you past go-live. For all our Quick start, we offer 2-week post-go-live support at no cost to ensure a smooth go-live while you get used to the new application.

TRAINING

To make the adoption easier for your users, we create admin user guide with screenshots of how to navigate and use the application. We also provide virtual training sessions to guide your marketing team to success. We will cover what each module does and how to use the application for day-to-day marketing activities.

REVIEW

At multiple points in implementation, we provide demos of configuration for your review and feedback. During the demo, we will also emphasize on how various marketing assets are created and used.

CONFIGURATION

Based on the requirements, our consultants will configure Marketing Cloud to get you faster results. The configuration includes technical setup, Sales Cloud integration, and marketing asset setup.